TERMS OF SERVICE FOR POLICY MAKERS
Project information: Augmented Intelligence for Pedagogically Sustained Training and Education
Acronym: augMENTOR
Dear user,
augMENTOR is working on a new way of teaching and learning that uses emerging technologies. This new approach helps learners develop important skills and prepare for the future. It uses a special Artificial Intelligence (AI) boosted toolkit to offer recommendations and information about learners’ progress. This way, we can help learners, educators, and decision-makers work together to make education better for everyone. We use our toolkit with four different pilot sites to test its versatility and adaptability to diverse educational settings.
Please review this information and feel free to ask as many questions as you may have before deciding whether or not to participate. Please note that you have the right to withdraw at any time without justification and with no consequences for you. To consent, you will need to click the tick-box at the bottom of the page where you requested an account. By submitting this form, you acknowledge and agree to the following terms regarding your account request:
1. Consent
Submitting this form constitutes your informed consent to the data uses described above. We will not use your personal information for any other purpose without your explicit consent.
2. Account Access
Upon successful verification, you will receive an email with instructions on how to access your new augMENTOR account.
3. Users’ right to request the deletion of the account
You can delete your account at any time without giving a reason. In this case, you can request to delete your account through the ‘Settings’ section in the platform and we will take care of all the necessary steps to remove your data. If you delete your account, we will not use data from your account.
4. Confidentiality
We will not be sharing information about you with anyone outside of the project team. The personal data that we collect from this research project will be kept private.
5. The following data will be collected:
Will collect only a set of your personal data as concerns:
Name and surname
Email address (also used as username to make an account in augMENTOR)
Professional Title (to ensure eligibility for making a Policy maker’s account)
Organization (to ensure eligibility for making a Policy maker’s account)
Answer to the question ‘Why do you wish to make a Policy maker’s account in augMENTOR?’ (to ensure eligibility for making a Policy maker’s account)
Registering in augMENTOR will be performed through single-sign on, from a service provider (Zitadel, or any other): thus, augMENTOR will have access to the user’s information, chosen to be shared by the used service.
6. How will your personal information be kept safe?
augMENTOR will adhere to data privacy, as regulated by the General Data Protection Regulation (GDPR). All personal information you provide is stored in a secure, encrypted environment. Access to this data is strictly limited to authorized personnel who require it for the sole purpose of verifying your eligibility. We employ industry-standard security measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.
7. How will your data be stored and transferred during the project?
We only collect the information we really need, and we’re careful to follow the rules to keep it safe, as required by the data minimization principle Article 5(1)(c) of the GDPR. We will collect the data mentioned above through informed consent forms. This data will be stored in Novelcore’s private server. Name, surname and e-mail address will be used to create an account for you using Zitadel.
Anonymised data from the augMENTOR platform will be shared with the augMENTOR project team. When data is used and presented in reports or sharing information, no one’s personal details will be identified and shown.
8. How will your data be used?
The information you provide is collected for a specific and limited purpose.
For Account Creation: Your Name, Surname, and Email Address will be used to create your user account on the augMENTOR platform. We use Zitadel as our identity and access management system to securely manage these credentials.
For Eligibility Verification: Your Professional Title, Organization, and your response to “Why do you wish to make a Policy maker’s account?” will be used exclusively to verify that you meet the eligibility criteria for a Policy Maker’s account. This information is a temporary part of the application review process and will not be stored with your account after your eligibility has been confirmed.
None of the personal details we collect about you will be used for any research purposes.
9. How will they make sure your information and private details are kept safe and what happens to them when the project is finished?
All data containing private information will be destroyed upon completion of the respective study/research task. In any case, all personal data will be destroyed at the end of the project (12/2025), and only anonymous or non-identifiable data will be retained for five years after the end of the project (December 2030).
10. What happens if something goes wrong?
The Ethics Manager of the project, Ms Georgia Livieri (UNISYSTEMS, [email protected]), will oversee that the procedures run smoothly. In case of any non-compliance, Nikos Alimpertis, Novelcore, email: [email protected] will decide the timeline and mitigation measures, so as to take all the necessary actions in a timely manner and ensure full compliance with the legal and ethical requirements of the project. In all cases, all non-compliant actions will be immediately suppressed or suspended, and the partners will implement a mitigation action within 5 working days.
11. Who is conducting the project?
augMENTOR receives funding from the European Union’s Horizon Europe research and innovation programme under Grant Agreement No 101061509. The augMENTOR project is coordinated by Mr. George Garofalakis, Unisystems Luxembourg. If you are interested in learning more about the project and research team, you can visit the website https://augmentor-project.eu
12. How will I find out what happens with this project?
We share updates and information about the project on the project’s website and through social media. You can stay informed and connected through these platforms.
13. Who can answer my questions?
If you have any questions or complaints about the project, feel free to contact the team through the ‘Settings’ section of the platform.
For more information on this project, please visit https://augmentor-project.eu/.
The augMENTOR project (GA No. 101061509) is funded by the European Union. Views and opinions expressed are however, those of the author(s) only and do not necessarily reflect those of the European Union. Neither the European Union nor the granting authority can be held responsible for them.
[Last modified: 25 September 2025]